Expensify CEO says its ‘automated’ service is ‘proud’ to use humans to process receipts

November 28, 2017
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Expense-tracking software maker Expensify advertises its system as “automated,” but it also relies on humans to classify receipts, a fact that became widely known last week.
Expensify considers its use of humans to be an asset and never intended to hide it, CEO David Barrett told Business Insider.
The company’s use of people to review receipts came to light because of a trial it was running on Amazon’s Mechanical Turk service.
Critics have have charged that the company isn’t being upfront about how its system works and have raised privacy concerns about allowing Mechanical Turk workers to review receipts.

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  • Melany Perlstein

    Sorry, but I am surely don`t want having underpaid persons from Mechanical Turk follow my daily business receipts. I`m totally into ZERO human interaction in software where i keep pretty sensitive information. I`m using http://www.IQBoxy.com for my expense management and don`t have to think about anyone looking into my receipts.